Diversity, Equity, and Inclusion in Libraries: A 2024 Perspective
In recent years, the principles of Diversity, Equity, and Inclusion (DEI) have become increasingly central to the mission and operations of libraries across the globe. As we move through 2024, these concepts continue shaping how libraries serve their communities and develop their collections. This article, the first in a series exploring DEI in libraries, will define DEI and examine four key ways it is implemented today.
Understanding DEI
Diversity, Equity, and Inclusion are interconnected concepts that aim to create a more just and representative environment for all individuals [1]. In the context of libraries:
- Diversity refers to a wide range of human differences, including but not limited to race, ethnicity, gender, sexual orientation, age, social class, physical abilities, religious beliefs, and political ideologies.
- Equity involves ensuring fair treatment, access, opportunity, and advancement for all people while striving to identify and eliminate barriers that have prevented the full participation of some groups.
- Inclusion is the act of creating environments in which any individual or group can feel welcomed, respected, supported, and valued to participate fully.
Four Ways Libraries Are Implementing DEI in 2024
- Diverse Collection Development
Libraries emphasize building collections representing a wide range of perspectives and experiences. This includes actively seeking out and purchasing materials from authors from underrepresented groups and covering topics relevant to diverse communities [2]. In 2024, many libraries are using data-driven approaches to analyze their collections for gaps in representation and setting specific targets for diversifying their holdings [3].
- Inclusive Programming and Services
Libraries are designing programs and services that cater to the needs of all community members. This includes offering multilingual storytimes, hosting cultural celebrations, and providing assistive technologies for patrons with disabilities [4]. In 2024, libraries partner with local community organizations to co-create programs that authentically represent and serve diverse populations [5].
- Staff Training and Recruitment
Recognizing that DEI starts from within, libraries invest in comprehensive staff training programs on cultural competence, unconscious bias, and inclusive customer service [6]. Additionally, many libraries are revising their hiring practices to attract a more diverse workforce that better reflects the communities they serve. In 2024, some libraries are implementing mentorship programs and leadership development initiatives specifically designed to support staff from underrepresented groups [7].
- Accessible Spaces and Services
Libraries are reimagining their physical and digital spaces to ensure they are accessible and welcoming. This includes renovating buildings 
to improve physical accessibility, creating sensory-friendly spaces, and enhancing digital platforms to accommodate various assistive technologies [8]. In 2024, there’s an increasing focus on “universal design” principles in library spaces, which aim to create environments usable by all people without needing adaptation or specialized design [9].
As we progress through 2024, it’s clear that DEI is not just a trend but a fundamental shift in how libraries approach their role in society. By focusing on diverse collections, inclusive programming, staff development, and accessible spaces, libraries are working to ensure they genuinely serve all members of their communities. However, implementing DEI is an ongoing process that requires continuous effort, reflection, and adaptation.
In the following article in this series, we will delve deeper into the challenges libraries face in implementing DEI initiatives and explore innovative solutions developed to address these challenges.
References:
[1] American Library Association. (2023). Equity, Diversity, and Inclusion. http://www.ala.org/aboutala/offices/diversity
[2] Cooke, N. A., & Jacobs, J. A. (2018). Diversity and Cultural Competence in the LIS Classroom: A Curriculum Audit. Urban Library Journal, 24 (1). Retrieved from https://academicworks.cuny.edu/ulj/vol24/iss1/2
[3] Lee & Low Books. (2024). Diversity Baseline Survey. https://www.leeandlow.com/about-us/diversity-baseline-survey
[4] McMillan Pazdan Smith Architecture. (2023, October 18). Designing libraries for diversity, equity, and inclusion. Library Journal. https://www.libraryjournal.com/story/designing-libraries-for-diversity-equity-and-inclusion-lj231016
[5] Urban Libraries Council. (2024). Leadership Brief: Libraries Leading Community Engagement. https://www.urbanlibraries.org/
[6] Overall, P. M. (2009). Cultural Competence: A Conceptual Framework for Library and Information Science Professionals. The Library Quarterly, 79(2), 175-204. https://www.journals.uchicago.edu/doi/10.1086/597080
[7] Ajayi, A., Foster, P. L., Ha, C., Zych, M., & Landry, T. (2024). Understanding equity and diversity needs among health library professionals in Canada: a survey. Journal of the Canadian Health Libraries Association Journal De l’Association Des bibliothèques De La Santé Du Canada, 45(1). https://doi.org/10.29173/jchla29700
[8] PressReader Team. (2024, February 12). Fostering diversity: public libraries as inclusive spaces for community celebration. Pressreader. https://blog.pressreader.com/libraries-institutions/fostering-diversity-public-libraries-as-inclusive-spaces-for-community-celebration
[9] American Library Association. (n.d.). Keeping up with… universal design for learning. https://www.ala.org/acrl/publications/keeping_up_with/udl